How can I return my order if I live in the UK?Updated 2 months ago
We do our best to ensure that you are completely satisfied with your order. If you are not, returning your order is simple.
You can return any product bought from thisworks.com in its original condition within 30 days for a full refund or exchange. The item must be unopened, undamaged, and free from scratches or marks. To initiate a return, email [email protected] and include your name, address, order number, and reason for return. Send items to This Works / ILG, Unit 2, Space Gatwick, Faraday Way, Crawley, RH10 9BJ.
UK customers can return items for free by contacting our customer care team for a free returns label.
Please refer to clause 6 in our Returns Policy.